FAQ

ORDER MODIFICATIONS/CANCELLATIONS

How do I change my shipping address?

Please click this link ASAP with the following information to change your shipping address: 

  • Order number
  • New address - including all information

For example: 

"Can I please change address on my order #12345 to (your correct address)?" 

 

 

How do I change my order or add a product to my order?

In order for us to edit your product, please click this link ASAP with the following information:

  • Order number
  • Modification request

For example: 

"Can I please change ‘product’s name’ in my order #12345 to ‘product’s name’?" 

 

 

RETURNS & EXCHANGES

What is your return policy?

We do not have a return or refund policy because your order is custom made. Please make sure to order the right size and design!

 

 

I have received wrong design or wrong size

If you have received the wrong design, colour, size or a different variation of products from what you have ordered, please click here and provide us info about the product you have received.